Customer Support

JCPenneykiosk is not for everyone. Anyone other than the current JCP Partner Kiosk cannot access this site online. Benefits, such as online discounts, are only available to JCP employees. With this discount, they can purchase any product online through the JCPenneyKiosk website.

The JCPenneyKiosk portal is a useful tool for employees working in the company. The JCPenneyKiosk online portal remains accessible regardless of your service status. The JCPenney booth is not for everyone.

This site is currently only accessible through the JCP Associates kiosk. JCP employees are entitled to online discounts and other benefits. Your discount applies to any product purchased online on the JCPenneyKiosk site.

JCPenneyKiosk Customer Support

The following numbers can be used to contact the JCPenneyKiosk customer service team:

  • Call 888-890-8900 if you have problems with paychecks and power lines
  • Call Skylight at 1-888-606-9800 if you lost your card
  • Call 1-866-324-5191 if you have any questions about the attachment.
  • You can contact the W-2 Helpline at 1-800-567-9248
  • The number you should contact to verify your employment status is (855) 901-3099
  • Hours: from 8 a.m. to 8 p.m.
  • Weekdays: Monday to Friday

The JCPenney Associate program is a technology-driven work-from-home program. The company handles employee updates and other important matters. If you click on the JCPenney Partner Kiosk home page, you will find many links that connect you to the company.

You must register as a new user at the JCPenney Partner Kiosk before you can access employment information through the JCPenney Partner Kiosk. You must provide confidential information to register.

The JCPenneyKiosk partner can choose a full or part time position. Regardless of the status of your service, you can continue to use the JCPenneyKiosk online portal. It’s a great way to verify your account at home.

For help with W-2 forms, call 1-800-567-9248. A W-2 form can be reissued within the last seven years by phone. If you are a former employee, you can also get help printing the W2 form. If you have any further questions, please contact customer service using the contact details above.